Terms of Use
Last updated: November 11, 2026
MoveX Dropship ("MoveX", "we") is operated by MOBEEN FASHION CO LLC, New York, USA. By creating an account you agree to these terms.
1. What MoveX Dropship is
MoveX Dropship is a marketplace platform. Independent suppliers list their own products, warehouses, prices and rules. Store owners ("buyers") import those products into their online stores and send orders. Suppliers ship orders themselves. MoveX provides the platform and payment handling; MoveX is not the manufacturer or seller of supplier products.
2. Accounts
- You must give true and current information and keep your password private.
- One business per supplier account. You are responsible for everything done in your account.
- We may pause or close accounts that break these terms, give false information or harm buyers.
3. Supplier verification
- Suppliers must upload a business registration certificate, the owner's ID and payout details, and may be asked for a video call and samples.
- Products are hidden until the supplier is verified. Verification can be withdrawn at any time.
- Documents must be genuine. Fake or altered documents lead to permanent removal and may be reported to authorities.
4. Supplier duties
- Ship each paid order within your stated shipping time, one piece per order if requested, with real tracking uploaded within 1–2 business days.
- Describe products truthfully, with real photos, correct sizes and stock.
- Do not sell counterfeit, branded copies, illegal, unsafe or prohibited items.
- Follow your own published return rules and refund buyers when an order is not delivered or not as described.
5. Payments and fees
- Buyers pay MoveX. MoveX holds the payment and releases it to the supplier 7 days after delivery, then pays out weekly to the supplier's verified account.
- If tracking shows no real movement within 3 days, or an order is not delivered, the buyer may be refunded from the held payment.
- MoveX charges a commission on each sale, shown before launch. Founding suppliers (first 100 verified) pay 0% commission for their first 3 months.
- New suppliers may have order limits and longer payout times for their first 30 days.
6. Store owner (buyer) duties
- List imported products honestly and follow the rules of the platforms you sell on (eBay, Shopify, TikTok, Amazon, Walmart and others).
- Pay for orders on time and give correct customer addresses.
7. Disputes
If something goes wrong, contact support@moveoutfit.com first. We review tracking, photos and messages and decide refunds fairly using the held payment.
8. Limits of liability
MoveX is not responsible for supplier products, shipping carriers or platform decisions outside our control. Our total liability for any claim is limited to the fees MoveX received for the order involved.
9. Changes
We may update these terms. We will show the new date here and tell active users by email about important changes.
10. Contact
MOBEEN FASHION CO LLC, New York, USA · support@moveoutfit.com